Privacy Policy
Last updated: 12 February 2026
MyUrls (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the MyUrls website, services, and related applications (collectively, the “Service”).
By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
We collect personal information you voluntarily provide when you:
- Register an account
- Contact support
- Subscribe to newsletters or promotional communications
This may include:
- Full name
- Email address
- Usernames
- Profile display information
Information Collected Automatically
When you visit or use the Service, we may automatically collect certain information, such as:
- IP addresses
- Browser and device information
- Pages visited
- Performance and usage data
This information helps us improve and secure the Service.
2. How We Use Your Information
We use collected information for:
- Providing and maintaining the Service
- Personalising your user experience
- Communicating with you
- Processing account registration
- Responding to inquiries and support requests
- Improving features and analytics
- Complying with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Similar Technologies
We may use cookies or similar technologies to:
- Remember your preferences
- Analyse how the Service is used
- Improve performance
You can manage or disable cookies through your browser settings, but disabling cookies may impact your experience.
4. Legal Basis for Processing (UK GDPR)
Where required under UK law, we rely on one or more lawful bases to process your information, including:
- Performance of a contract (e.g., account registration)
- Legitimate interests (e.g., analytics and fraud prevention)
- Legal obligations
We process personal data in a way that is compatible with the purposes for which it was originally collected, and we do not process personal data in ways that would be incompatible with those purposes.
5. Sharing Your Information
We may share your information with:
Service Providers
Third parties who help us operate and improve the Service, such as:
- Hosting providers
- Analytics providers
- Email delivery services
These parties process data only on our behalf and under confidentiality obligations.
Legal Requirements
We may disclose information if:
- Required by law
- To protect rights, property, or safety
- In response to legal processes
We do not sell or trade your personal information to unrelated third parties.
6. Data Security and Retention
We use reasonable technical and organisational measures to safeguard your data against unauthorised access, disclosure, or misuse.
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, comply with legal requirements, resolve disputes, enforce our Terms, or otherwise operate the Service.
7. Your Rights
Under applicable privacy laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent
To exercise your rights, contact us using the details below.
8. International Transfers
Your personal data may be processed in jurisdictions outside your own, including where our servers are located. We take appropriate steps to ensure that your data remains protected in accordance with applicable laws.
9. Children’s Privacy
Our Service is not intended for persons under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children under this age.
If you believe we have collected data from a child in violation of this Policy, contact us.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are material, we will update the “Last updated” date at the top. Continued use of the Service after changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions or concerns about this Policy or your personal information, you may contact us at: